Terms and Conditions

RETURN POLICY

Quality Plus Essentials wishes to ensure that you are satisfied with your purchase.

If you wish to return an item, you may do so within 30 days from receiving the package. You will receive a refund within 30 days from the date we receive the item at Quality Plus Essentials. In order to return an item, you must send an email to QualityPlusEssentials@gmail.com stating the reason for return, purchase date, cost of item and what item you are returning. You must wait for a confirmation email from our support team BEFORE you return the item. Authorization for return and a return shipping label will be communicated and sent in this email. Items should be returned in protective packaging if product is in a glass container. Costs associated with payment and delivery processing are covered by Quality Plus Essentials.

Please check your product carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made within 48 hrs of receipt. If you have questions about any of our products, please contact our customer service team prior to purchase.

PRIVACY POLICY

Quality Plus Essentials respects your privacy. We handle your personal information in a respectful manner. We are responsible for all personal information given to us by you, such as name, address, and other obligatory information needed when registering as well as ordering at Quality Plus Essentials. We will NEVER share your personal information with a third party.

SHIPPING POLICY

The delivery of the order will be made to the mailing address specified by the ordering party. If one or more of the items you have ordered are sold out at the time of ordering, we will not be able to accept your order. We will then inform you immediately by email if this should be the case. Quality Plus Essentials ships with USPS.

We ship within the U.S. only from Reno, Nevada.

We process and ship all orders within 48 hours of receipt (unless otherwise stated or out of stock). Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM CST, excluding holidays).

Orders placed on a holiday are excluded. We do not ship on national holidays.

We ship using the standard USPS shipping method. If you need your order sooner, please contact us before the order is placed.

HOW LONG BEFORE YOU RECEIVE YOUR PACKAGE?

Time is of the Essence! Once your order is processed and the funds are received, your package will be in the mail within 48 hours… GUARANTEED! You will normally receive your Quality Plus Essentials package within 3 to 5 working days depending on where you live. However, there are things that may further delay your shipment which are out of our control (i.e: weather).

CONTACT INFORMATION

Quality Plus Essentials
Address: Reno, NV 89508
Tel: (909) 612-7292
Email: QualityPlusEssentials@gmail.com

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